CallRecover AI uses Twilio for SMS and voice. The disclosures below apply to every message and call the platform sends on your behalf.
SMS & Voice Compliance
CallRecover AI sends SMS and places calls through Twilio. These disclosures apply to every customer conversation handled through the app.
Consent
Consent to receive SMS is always optional and is never a condition of receiving a callback, scheduling service, or completing any transaction. Callers receive a callback from the business regardless of whether they agree to text messages. Consent is captured through verbal + SMS double opt-in: the AI agent asks "Would you also like a text message confirmation? This is optional - we'll call you back either way.". If the caller says yes and called from a mobile number, CallRecover sends the confirmation SMS and sends no further messages until the caller replies YES.
Confirmation SMS
Classroom Panda LLC dba CallRecover: Reply YES to confirm SMS updates about your request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service.
Opt-out handling
Replies of STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE automatically end the conversation and block future SMS to that number. Replies of HELP or INFO trigger an automated help response with support details.
Opt-in keywords
Customers can text any of the following keywords to confirm or resume SMS communications from CallRecover:
YESSTARTJOINBEGINCONFIRMUNSTOP
Call recording & AI voice
When a missed call is forwarded, the AI voice agent identifies itself as an AI assistant and records the call for quality and lead-handling purposes. Call recording, transcript, number, timestamp, and YES reply are stored as consent proof.
Data & retention
Caller phone numbers, transcripts, SMS threads, and consent records are stored in the private CallRecover workspace and protected by row-level security.
Carrier fees
SMS and voice traffic is billed by Twilio at standard carrier rates, including A2P 10DLC per-message surcharges. CallRecover AI does not mark up carrier fees.
Twilio is a registered trademark of Twilio Inc. CallRecover AI is an independent product and is not affiliated with or endorsed by Twilio.
Twilio A2P 10DLC Campaign Registration
Use this section when completing Twilio/TCR campaign registration for Classroom Panda LLC dba CallRecover.
Brand Information
Legal Brand Name: Classroom Panda LLC dba CallRecover
DBA / Product Name: CallRecover
Brand Type: Private (non-publicly traded)
Legal Entity Type: LLC
Business Phone: (701) 203-1073
Business Email: support@callrecover.net
Campaign Details
Campaign Name: CallRecover - Customer Care & Lead Follow-up
Use Case: Customer Care (non-marketing, service-related messaging)
Sub-use Case: Appointment reminders, lead qualification, callback scheduling
Message Content: Only transactional/service messages - no promotional or marketing content
Two-way Messaging: Yes - customers can reply to schedule, ask questions, or opt out
Number of Messages: 1-3 messages per conversation, frequency varies by customer need
Sample Messages
Classroom Panda LLC dba CallRecover: Reply YES to confirm SMS updates about your request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service.Classroom Panda LLC dba CallRecover: Thanks, you are confirmed for SMS updates. The business received your message and will call you back. Reply STOP to opt out, HELP for help. Msg & data rates may apply.Classroom Panda LLC dba CallRecover: Your appointment is confirmed. Reply here if you need to change it. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Opt-In & Consent Mechanism
Verbal + SMS double opt-in: Our AI voice agent answers the caller's forwarded call, takes their details, then asks: "Would you also like a text message confirmation? This is optional - we'll call you back either way."
SMS confirmation: If they say yes and called from a mobile, we send one message: "Classroom Panda LLC dba CallRecover: Reply YES to confirm SMS updates about your request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service."
YES required: Only after they reply YES do further messages send.
Consent proof: Call recording, transcript, number, timestamp, and YES reply are stored.
Web form: Visitor enters name and mobile at https://callrecover.net/sms-opt-in and checks an unchecked box agreeing to receive transactional SMS from Classroom Panda LLC dba CallRecover, with STOP/HELP language and "Consent is not a condition of purchase."
TCR Campaign Consent Field
Use this wording for the Twilio/TCR "How do end users consent" field:
Verbal + SMS double opt-in. Our AI voice agent answers the caller's forwarded call, takes their details, then asks: "Would you also like a text message confirmation? This is optional - we'll call you back either way." If they say yes and called from a mobile, we send one message: "Classroom Panda LLC dba CallRecover: Reply YES to confirm SMS updates about your request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service." Only after they reply YES do further messages send. Call recording, transcript, number, timestamp, and YES reply are stored.
Web form at https://callrecover.net/sms-opt-in. Visitor enters name and mobile and checks an unchecked box agreeing to receive transactional SMS from Classroom Panda LLC dba CallRecover, with STOP/HELP language and "Consent is not a condition of purchase." Timestamp, IP, and consent text are stored.
Web Form Consent Text Stored
By checking this box and submitting, I agree to receive transactional SMS messages from Classroom Panda LLC dba CallRecover related to my service request, appointment scheduling, and lead follow-up at the mobile number provided. Reply STOP to opt out, HELP for help. Message frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. See https://callrecover.net/privacy-policy and https://callrecover.net/terms.
Opt-Out Language
Reply STOP to opt out, HELP for help. Msg & data rates may apply.